FAQs

1. What is TruVirals.shop?


TruVirals.shop is a trusted online store offering unique, trending, and practical products designed to make your everyday life easier and more enjoyable. From home essentials to smart gadgets, we deliver innovation right to your doorstep.

2. How long does shipping take?

Orders are usually processed within 1–2 business days.


  • Standard Delivery (India): 5–8 business days

  • Express Delivery (where available): 2–4 business days

    Once shipped, you’ll receive a tracking link via email or SMS.

3. Do you offer returns or replacements?


Yes! We offer a 7-day replacement policy for damaged, defective, or incorrect items.

Simply contact us at truviralstore@gmail.com with your order number and a photo of the issue — our support team will take care of the rest.

4. How can I track my order?

After your order is shipped, you’ll receive a tracking link through email or SMS. You can also visit our “Track Order” page on TruVirals.shop and enter your order ID to see the live status.